Running Outreach for Several Clients? Give Each Client Their Own Workspace
Key takeaways
- Should an agency use one workspace per client? Yes. Put each client's mailboxes, contacts, and campaigns in that client's workspace, and send only from that client's domain.
- Will one client's spam complaint affect another client? It affects the domain and the mailbox that sent the mail.
- Does each workspace get its own contact allowance? No. Contacts are one allowance for the whole account, shared by every workspace you own.
Short answer: Put each client in their own WarmySender workspace, send only from that client's domain and mailboxes, and do not connect the same mailbox in two workspaces. Campaigns, contacts, and mailbox health stay with the workspace they were created in, so one client's complaint does not rewrite another client's mailbox.
- If two clients currently share one workspace: move the second client's mailboxes, lists, and campaigns into a new workspace before the next send. Do not keep sending both from one pool.
- If Create Workspace is missing from the menu: the plan includes one workspace. The count is on the pricing page.
- If you expected a fresh contact allowance per client: you do not get one. Read the allowance section before you import.
Why Clients Have to Stay Separate
A mailbox builds a reputation from what it sends. If client A's campaign and client B's campaign leave from the same mailbox, a bad list on A is a bad day for B. The same is true of a domain. Inbox providers judge the domain and the mailbox, not your agency's brand name.
WarmySender stores mailboxes, campaigns, and contacts on a workspace. Mailbox health is stored on that mailbox. A health change on a mailbox in client A's workspace does not overwrite a mailbox that lives only in client B's workspace. That split is real only if you actually put them in different workspaces and send from different mailboxes.
Create One Workspace Per Client
- Open the workspace menu in the sidebar.
- Choose Create Workspace. The dialog asks for a name. The placeholder is a client name. Use the client's name.
- The new workspace becomes the active one. Connect that client's mailboxes there, and only there.
- Import that client's contacts into that workspace. Build that client's campaigns there.
- Switch back from the same menu when you work on someone else. The menu shows the workspace you are in.
Create Workspace appears when the plan includes more than one workspace. If the menu does not show it, the plan includes one workspace. See pricing for the count on your plan. Do not work around a one-workspace plan by mixing clients in the single workspace.
Give Each Client Their Own Domain and Mailboxes
Buy and authenticate the domain in the client's name, connect those mailboxes inside that client's workspace, and warm those mailboxes before they carry a campaign. Warmup runs per mailbox. It does not transfer from one client's mailbox to another's.
Do not connect one mailbox in two workspaces. The product will not stop you from adding the same address twice, because uniqueness is inside a workspace. If you do it anyway, both workspaces are sending as the same mailbox, and the separation is gone.
A block or a complaint follows the domain and the mailbox that sent the mail. It does not retitle some other client's workspace. It also does not skip a mailbox you secretly shared.
What a New Workspace Does Not Copy
Contacts are one allowance for the whole account, shared by every workspace you own. A new workspace does not add a second allowance. Existing contacts are not deleted when you go over. New adds are refused until you are back inside the number. Count the clients' lists against that one allowance before you import the next one.
The same is true of the account's other shared allowances. Creating a workspace organizes the work. It does not multiply the plan.
What Separation Does Not Change
Separate workspaces do not raise a daily cap, a warmup ramp, or a sending window. Each mailbox still sends inside its own limits. If a client needs more volume, add mailboxes on that client's domain. Do not push one mailbox harder, and do not borrow another client's mailbox for the afternoon.
Separate workspaces also do not make a bad list safe. Verify each client's list in that workspace before the first send. Start with why warmup cannot fix a bad list.
Keep the Agent in That Client's Workspace
An agent connection works for the workspace you connected. Claude, ChatGPT, Cursor, Codex, OpenClaw, and Hermes Agent, or any agent that speaks MCP, can create and launch that client's campaigns in plain language. Open the client's workspace first, then connect the agent there. To work on another client, open that workspace and use its own connection.
The agent never sends a message itself and can never raise a limit. It writes the campaign and hands it to WarmySender's scheduler, which paces every email, LinkedIn, Instagram, and WhatsApp action. How agents run outreach.
Frequently asked questions
- Should an agency use one workspace per client?
- Yes. Put each client's mailboxes, contacts, and campaigns in that client's workspace, and send only from that client's domain. A health change on one mailbox does not overwrite a mailbox that lives in another workspace.
- Will one client's spam complaint affect another client?
- It affects the domain and the mailbox that sent the mail. It does not rewrite another workspace's mailboxes. That holds only if the clients do not share a mailbox or a domain.
- Does each workspace get its own contact allowance?
- No. Contacts are one allowance for the whole account, shared by every workspace you own. A new workspace does not add a second allowance. New contacts are refused once that one number is full. Nothing already stored is deleted.
- How do I create a workspace for a client?
- Open the workspace menu in the sidebar and choose Create Workspace. Name it after the client. The button is there when your plan includes more than one workspace. If it is missing, the plan includes one workspace.
- Can two clients share a mailbox?
- Do not. The same address can be connected in more than one workspace, and if you do that, both clients are sending as one mailbox. Connect each mailbox in one workspace only.
- Does a new workspace raise my sending limits?
- No. Limits stay on the mailbox, the account, and the campaign. Another workspace is organization, not extra volume.
- Can an AI agent manage one client without seeing another?
- Connect the agent inside that client's workspace. The connection works for that workspace. Claude, ChatGPT, Cursor, Codex, OpenClaw, and Hermes Agent, or any agent that speaks MCP, can run the campaigns there. The agent never sends a message itself and can never raise a limit.
- Where do I see how many workspaces my plan includes?
- On the pricing page. The product shows Create Workspace only when the plan includes more than one.