Cancellation & Refund Policy

Last updated: March 6, 2026

1. Subscription Cancellation

1.1 How to Cancel

You may cancel your subscription at any time from your Billing page. No need to contact support — cancellation is self-service and takes effect immediately.

1.2 What Happens When You Cancel

When you cancel a subscription:

• Immediate: Your subscription is marked as canceled, but you retain full access to all features.
• Until period end: You continue to have full access until the end of your current billing period. Your campaigns, warmup, and all services keep running normally.
• After period end: Your account is downgraded, active campaigns are paused, and warmup is stopped.

1.3 Reactivation

Changed your mind? You can reactivate your subscription at any time before your billing period ends. Simply visit your Billing page and click "Reactivate." Your subscription will continue as if it was never canceled.

1.4 No Partial Refunds

We do not issue partial refunds for unused time on subscription plans. Since you retain full access until your billing period ends, there is no loss of service.

2. Billing

2.1 Subscription Start

The Pro plan includes a 7-day free trial. After the trial period, your paid subscription begins.

2.2 Plan Changes

You can upgrade or downgrade your plan at any time from your Billing page. When upgrading, you are charged the prorated difference. When downgrading, the change takes effect at the end of your current billing period.

3. LinkedIn Add-On

LinkedIn seat subscriptions follow the same cancellation policy as email subscriptions. Cancel anytime from your Billing page, and your LinkedIn seats remain active until the end of your billing period.

5. Abuse Prevention

We reserve the right to deny refunds for accounts that violate our Acceptable Use Policy or show evidence of fraudulent activity.

Questions?

If you have questions about cancellations or refunds, contact us at hello@warmysender.com or visit our Support page.