Why are my campaign stats showing zero accepts when I have replies?
Replies imply acceptance — a prospect can't reply to your message unless they accepted the invite first. If your campaign shows replies but the accept counter is 0, you're hitting one of two issues.
Issue 1 — the fast-reply race (fixed Apr 27, 2026). When a prospect accepted and replied within moments of each other, we recorded the reply but skipped recording the acceptance, because the prospect had already moved past 'invited'. The accept counter reads the recorded acceptance, so it under-reported. The fix separates recording the acceptance from moving the prospect's status, so even a fast reply leaves the acceptance properly recorded.
Issue 2 — acceptances missing from the activity feed (fixed Apr 30, 2026). Some analytics surfaces — the 24-hour freshness banner on LinkedIn → Accounts and the per-account roll-up — read the older activity feed. After an earlier consolidation, multichannel campaigns were recording acceptances in one place but not mirroring them into that feed, so the banner said 'no accepts in 24h' even while accepts were flowing. The fix writes to both, and duplicate signals are collapsed automatically.
What the dashboard counters actually mean now:
- Campaign-card 'Accepted' counter — reads the recorded acceptance on each prospect. This is the source of truth for acceptance rate.
- Campaign-card 'Replied' counter — reads the recorded reply on each prospect. This is the source of truth for reply rate.
- LinkedIn → Accounts 'last 24h activity' banner — reads the activity feed, which has been mirrored correctly since Apr 30.
If you still see the issue:
- Give it an hour or two for the back-fill covering Apr 24 to Apr 30 to land in the activity feed.
- Hard-refresh your dashboard — the counter is cached for 60 seconds.
- If the accept rate still shows 0% and you have replies, contact support at [email protected].
No extra LinkedIn calls are involved in any of this — every fix works on signals we had already received.