LinkedIn endorsement step skipping — no endorsable skills found
If the Endorse Skill campaign step is being skipped for some prospects, it means those prospects have no endorsable skills on their LinkedIn profile. This can happen when:
- The prospect has not listed any skills on their profile
- The prospect's skills don't have endorsement IDs (rare technical issue)
- The prospect's profile is restricted or not fully visible to your account
When this happens, the step advances to the next one automatically — it does not fail the enrollment. This is by design to ensure your campaigns continue smoothly.
If you specified a preferred skill name in the step configuration and it wasn't found, the system endorses the first available skill instead.
To verify: Check the enrollment's event log for a 'skill_endorsed' event. If missing, the step was skipped due to no available skills.