GoHighLevel (GHL) Integration
Connect WarmySender to GoHighLevel (GHL) for agency CRM sync and lead management.
What This Integration Does:
- Create GHL contacts when prospects reply to WarmySender campaigns.
- Trigger GHL workflows based on prospect engagement (opens, clicks, replies).
- Sync suppression lists between WarmySender and GHL.
- Log campaign activity on GHL contact timelines.
Setup via Webhook + GHL API:
Step 1: Get your GHL API credentials
• In GHL, go to Settings > Business Profile > API (or use the Agency API for sub-accounts).
• Generate an API key or use OAuth for sub-account access.
Step 2: Create a middleware
Build a handler that translates WarmySender events to GHL API calls:
- reply.received → POST /contacts/upsert (GHL API) with email, name, and source tag. Then POST /contacts/{id}/notes to log the reply.
- email.bounced → POST /contacts/upsert, add tag 'bounced', update DND (Do Not Disturb) settings.
- email.clicked → POST /contacts/{id}/notes with the clicked URL.
Step 3: Register in WarmySender
• Settings > Webhooks > Create Webhook.
• Enter your middleware endpoint URL.
• Subscribe to: reply.received, email.bounced, email.clicked, email.unsubscribed.
Setup via Zapier (No Code):
- Trigger: Webhooks by Zapier (Catch Hook) with WarmySender events.
- Action: GoHighLevel — Create/Update Contact, Add Tag, Add Note.
- Zapier has a native GHL integration — no middleware needed.
GHL Workflow Triggers:
Once contacts are created in GHL, you can trigger GHL internal workflows:
• Contact Created → Assign to pipeline stage.
• Tag Added ('replied') → Notify agent, move to appointment booking.
• Tag Added ('bounced') → Remove from GHL sequences.
Agency Setup (Multi Sub-Account):
- Use GHL Agency API to route contacts to the correct sub-account.
- Map WarmySender workspace → GHL sub-account by ID.
- Each sub-account can have its own WarmySender webhook endpoint.
Best Practices:
- Use GHL's upsert endpoint to avoid duplicate contacts.
- Tag contacts with 'warmysender' source for attribution.
- Set DND email = true for unsubscribed contacts to prevent GHL from re-emailing them.
- Use GHL's custom fields to store WarmySender campaign ID and prospect ID.