Manage Your Instagram Inbox
Open Instagram > Conversations to see every Instagram conversation in one place — chats your campaigns started, replies from message requests, and inbound DMs — and reply to any of them in real time, without switching to the Instagram app. Replies show up as they arrive, and the replies you send back never count against your daily outreach limit, so you can answer as many as you like. It's your one place to keep every outreach conversation moving.
Where: Open Instagram > Conversations (or use the Inbox if you're managing email, LinkedIn, and Instagram together). Pick a conversation to see the full back-and-forth, then type your reply and send — it goes straight to the person on Instagram. If you have more than one Instagram account connected, your conversations are organized per account.
Messages sync automatically: new replies appear on their own, so your inbox stays current without you refreshing anything. You'll see unread conversations stand out so it's easy to spot who's waiting on you.
Replying is always safe and unlimited: answering someone who has messaged you never counts toward your account's daily or hourly action limits. Those limits only apply to starting new outreach — real conversations are never held back, so reply as much as you like.
Keep your inbox tidy:
- Mark as unread — Flag a conversation you've read but want to come back to, so it shows as unread again. Your 'deal with this later' marker.
- Mute — Quiet a conversation that's pinging you more than it's worth. It stays in your inbox and you can open it any time; it just stops nudging you. Muting is private — the other person isn't notified.
- Filter to unread — Show just the conversations that need a reply, as one tidy to-do list.
Replies stop the robots automatically: the moment someone replies, WarmySender stops the rest of their automated follow-ups by default (Stop-on-Reply), so a real conversation is never interrupted by another scheduled DM. If you're reaching the same person across email, LinkedIn, and Instagram, a reply on any one channel can stop their follow-ups on the others too — so you never accidentally keep messaging someone who's already talking to you.
Make it personal: the inbox is for genuine, one-to-one replies once someone responds. This is where a thoughtful, human answer turns an opened DM into a real conversation — the whole point of the outreach.
Full guide: /documentation/manage-your-instagram-inbox