LinkedIn seat billing: how add and remove work
WarmySender's LinkedIn add-on is billed at $9 per seat per month (or the equivalent annual rate if your subscription is yearly). Each seat allows one connected LinkedIn account. This guide explains exactly what happens when you add a seat, what happens when you remove a seat, and why the model is designed the way it is. The key idea: seats follow the same rule as the parent subscription — you pay for the period, you keep what you paid for, and reductions take effect at the next billing date.
Adding seats — your card is charged immediately
When you click 'Add Seat' on the Billing page, the new seat is available right away (you can connect a LinkedIn account to it within seconds), and your card on file is charged immediately for the prorated cost of that seat through the end of the current billing period. The charge is calculated by Stripe and reflects only the days remaining in your current cycle.
Worked example — adding seats mid-period
Let's say your billing cycle runs from April 1 through May 1 ($9/seat/month, monthly billing). On April 15 you click 'Add Seat' to bring your seat count from 2 to 5 (adding 3 seats). The math:
- Days remaining in cycle: April 15 → May 1 = 16 days out of 30
- Prorated cost per seat: $9 × (16/30) = $4.80
- Total prorated charge for 3 seats: 3 × $4.80 = $14.40
- Charged immediately to your card on file: $14.40
- On May 1 (next renewal), your card is charged the full month for all 5 seats: 5 × $9 = $45.00
The immediate charge appears on your card statement within minutes and shows up as a separate invoice in Billing → Invoices. If your card is declined or has insufficient funds, the seat increase is refused — your seat count stays at 2 and no partial charge is held. You can update your card and try again. Annual subscriptions follow the same proration logic, just over a longer period.
Removing seats — reduction is scheduled for the period end (no refund)
When you click 'Reduce Seats' or 'Remove Seat' on the Billing page, the reduction does NOT take effect immediately. Instead, the platform schedules it for the end of your current billing period. Until then, the seats remain billable AND remain fully usable — any LinkedIn account currently connected to one of those seats keeps running its campaigns normally for the rest of the period. No card charge, no refund, no proration on the reduction.
Worked example — reducing seats mid-period
Using the same April 1 to May 1 billing cycle: on April 25 you decide to reduce from 5 seats back to 3 seats. What happens:
- You click 'Reduce to 3 seats' on the Billing page.
- Confirmation dialog: 'Reduces from 5 seats to 3 seats on May 1, 2026 (next billing date). You can cancel this scheduled reduction anytime before May 1.'
- The Billing page now shows: 'Current: 5 seats — Reduces to 3 on May 1 — [Cancel scheduled reduction]'
- Between April 25 and May 1, all 5 seats remain fully active. Any LinkedIn account already connected to one of the seats being removed keeps running its campaigns for the rest of the period.
- On May 1 (period rollover), the reduction applies automatically. Your seat count drops from 5 to 3, and your renewal invoice is charged for 3 × $9 = $27.00 (instead of 5 × $9 = $45.00).
- No refund is issued for the 5-seat period that just ended. You used the seats, you paid for the period — same as the parent subscription.
Why no refund? The same reason canceling a subscription mid-month does not refund the partial month: you had access for the full period, and access is what we charged for. This also keeps the model fair across all customers — without the schedule-at-period-end rule, a user could add 5 seats, run them aggressively for a week, then drop back to 1 seat and pay close to nothing for the extra 4 seats. That would not be fair to customers who legitimately budget seats for the full month.
Canceling a scheduled reduction
If you change your mind before the period rolls over, click 'Cancel scheduled reduction' on the Billing page (visible while a reduction is pending). The pending reduction is cleared immediately, the next renewal will bill the full original seat count, and there is no penalty or fee. You can reduce again later from the same page if you change your mind back.
What if I have connected accounts on the seats being reduced?
WarmySender does NOT auto-disconnect any LinkedIn account on a scheduled reduction. The seats stay billable and fully active until the period rollover, including any campaigns running on them. If, at the moment the period rolls over, you have more connected accounts than the post-reduction seat count (e.g., you scheduled 5 → 3 but reconnected an additional account in the meantime, ending up at 5 connected accounts again), the reduction is REFUSED at apply time and stays scheduled for the next cycle. We never auto-delete a Unipile account in a billing path — the customer must voluntarily disconnect or cancel the scheduled reduction. Account safety always wins over billing throughput.
When the reduction applies, any LinkedIn accounts you have voluntarily disconnected during the period are released through our standard 7-day post-period grace cron (the same one that runs for full subscription cancellations). Connected accounts at apply time stay connected — billing simply stops billing for them next cycle (subject to the seat-count vs. connected-account check above).
FAQ
Q: Why am I being charged immediately when I add seats but not refunded when I remove them?
A: The model mirrors how the parent subscription works. When you cancel your main WarmySender subscription mid-period, you are not refunded for the unused days — you keep access until the period ends. The same rule now applies to LinkedIn seats: pay for the period, keep what you paid for. This is the standard SaaS pattern and it keeps billing simple and fair for everyone.
Q: I added 3 seats and the charge shows up immediately. Is that normal?
A: Yes. Effective May 7, 2026, all seat additions trigger an immediate prorated charge for the days remaining in your current billing period. The new seats are available within seconds. If your card was declined, the seat increase is refused — your card is never partially charged for a refused increase.
Q: I removed seats and expected a refund. Where is it?
A: No refund is issued. Reductions schedule for the next billing date. You keep the seats — and pay for them — through the end of the current period. On the next renewal, you are billed for the new lower count.
Q: How do I see when a scheduled reduction will apply?
A: Open Billing. If you have a scheduled reduction, the page shows 'Current: N seats — Reduces to M on $DATE — [Cancel scheduled reduction]'. The date is your next billing date.
Q: Can I cancel a scheduled reduction?
A: Yes, anytime before the period rolls over. Click 'Cancel scheduled reduction' on the Billing page. Your seat count stays at the original number and the next renewal bills accordingly.
Q: My card was declined when I tried to add a seat. What happens?
A: The seat is not added. Your card is not partially charged. Update your payment method on the Billing page and try again — the seat will be added and charged on the successful retry.
Q: What happens if my card is declined when adding seats?
A: Your seats are not added. We retrieve the resulting Stripe invoice and check the payment status — if it requires authentication (3D Secure), we show you a button to complete authentication. If declined, we show a clear message and don't update your seat count. No partial state.
Q: Can I see all my LinkedIn add-on purchases separately?
A: Yes. The billing page lists each add-on purchase as its own card with the date you added it, the seat count, and the price tier. You can cancel or reduce each one independently.
Q: I subscribe annually. How does this work for me?
A: The same logic applies, just stretched over the year. Adding a seat charges immediately for the prorated cost through your annual renewal date. Removing a seat schedules the reduction for the annual renewal date — no refund for the remainder of the year.
Q: Will my running campaigns be interrupted when a scheduled reduction applies?
A: Only if you have more connected accounts than the post-reduction seat count at apply time, in which case the reduction is REFUSED and stays scheduled for the next cycle (the platform never auto-disconnects an account in a billing path). Otherwise, campaigns on the still-existing seats continue normally; the seat count just decreases on your invoice.
Q: How can I see the audit history of my seat changes?
A: Email hello@warmysender.com with your account email. We can pull the full timeline of seat additions, scheduled reductions, applied reductions, and cancellations from the audit log.