Teams & Workspaces
WarmySender supports multi-user workspaces for team collaboration:
What is a Workspace?
• A workspace is an isolated environment containing its own mailboxes, campaigns, prospects, templates, analytics, and settings
• When you sign up, one workspace is automatically created for your account
• Your subscription plan (Pro, Business, Enterprise) covers your entire account — all workspaces you own share your plan's email quota
• LinkedIn seats are billed separately per workspace ($9/seat/month per workspace)
Multiple Workspaces:
- Business plan: Up to 3 workspaces
- Enterprise plan: Up to 5 workspaces
- Pro plan: 1 workspace (upgrade to Business for more)
- Each workspace is completely isolated: separate mailboxes, campaigns, prospects, LinkedIn accounts, templates, and analytics
- Your plan's monthly email quota (e.g., 10,000/month on Pro) is shared across all workspaces you own
- LinkedIn seats are per-workspace — each workspace that uses LinkedIn needs its own seats
- Use the workspace switcher in the sidebar to switch between your workspaces
Creating Additional Workspaces (Business & Enterprise):
1) Click the workspace switcher in the sidebar
2) Click 'Create Workspace' at the bottom of the dropdown
3) Enter a name for your new workspace
4) Your new workspace is created and becomes your active workspace
• Each additional workspace starts empty — connect mailboxes, import prospects, and set up campaigns separately
• No extra charge — additional workspaces are included with your Business or Enterprise plan
• Pro users: Upgrade to Business ($29.99/month) to unlock multiple workspaces
Roles & Permissions:
- Owner — Full access including billing and workspace deletion. Cannot be removed.
- Admin — Manage mailboxes, campaigns, members. Access all features except billing.
- User — Create campaigns, manage prospects, view analytics. Shown as 'Member' in the workspace switcher.
- Readonly — View-only access. Cannot modify any data. Shown as 'Viewer' in the workspace switcher.
Team Member Limits by Plan:
- Free / Lite: 1 member
- Pro: 2 members (owner + 1 invited)
- Business / Enterprise: 4 members (owner + 3 invited)
- Dominate / Rampage (legacy): Unlimited
Inviting Team Members:
- Go to Settings > Team tab
- Click 'Invite' (disabled when at plan limit — pending invites count toward limit)
- Enter the invitee's email address and select a role (Admin or User)
- They receive an email with a secure invitation link
- They click the link, log in (or create an account), and accept the invitation
- They're added to your workspace with the assigned role
Pending Invitations:
- Visible in the Team tab with email, role, expiry date, and inviter
- Can be canceled before acceptance
- Invitations have an expiry period
Workspace Switching:
- If you belong to multiple workspaces, use the workspace switcher in the sidebar
- Click on a workspace name to switch — all data (mailboxes, campaigns, prospects, etc.) switches to that workspace
- Each workspace has independent data and settings
Shared Resources:
- All team members share mailboxes, campaigns, prospects, templates, and analytics within a workspace
- Workspace-level settings: timezone, sending schedule defaults, suppression lists
Downgrading Plans & Workspaces:
- If you downgrade to a plan with fewer workspace slots (e.g., Business to Pro), your existing workspaces are NOT deleted
- You keep full access to all existing workspaces — you can still switch between them, run campaigns, and manage data
- You simply cannot create new workspaces beyond your new plan's limit
- All workspaces will operate under your new plan's sending limits (e.g., Pro's 10,000 emails/month shared across all workspaces)
Mailboxes vs. Team Members (Important Distinction):
- Mailboxes are email accounts you connect (e.g., john@acme.com, sales@acme.com). Connected mailbox limits depend on tier: Pro 50 / Business 200 / Enterprise 400 / Ultimate 800.
- Team members are people who log in to your workspace to manage campaigns. Each member gets their own login and role.
- Connecting a mailbox does NOT require a team member seat. A single workspace owner can connect and manage 10, 50, or hundreds of mailboxes alone — no additional seats needed.
- Example: You have 6 domains with 3 email accounts each (18 mailboxes total). You can connect all 18 to one workspace on the Pro plan ($14.99/month) and manage them yourself — no team members required.
- Team member seats are only needed when other people need their own login to help manage your workspace.
Common Use Cases for Multiple Workspaces:
- Agency managing outreach for multiple clients — one workspace per client
- Business with multiple brands or product lines
- Separating sales outreach from partnership outreach
- Keeping test/sandbox campaigns separate from production