Custom Tracking Domains
Set up a custom tracking domain for better email deliverability:
Why Custom Tracking Domains:
- Default tracking uses WarmySender's shared domain for open/click tracking
- A custom domain (e.g., track.yourdomain.com) improves deliverability because the tracking links match your sending domain
- Email providers are less likely to flag emails with matching domains as suspicious
Setup Steps:
1) Go to Settings > Tracking Domains
2) Click 'Add Domain' and enter your tracking subdomain (e.g., track.yourdomain.com)
3) The system shows the CNAME target you need to add: track.warmysender.com
4) Go to your DNS provider and create a CNAME record:
- Name/Host: track (or your chosen subdomain)
- Value/Target: track.warmysender.com
- TTL: 3600 (or default)
5) Wait for DNS propagation (can take up to 48 hours, usually faster)
6) Click 'Verify' in WarmySender to confirm the CNAME is resolving correctly
Status Values:
- Pending — CNAME record not yet verified
- Verified — CNAME confirmed, tracking active through your domain
- Error/Failed — CNAME not found or misconfigured
You can set up multiple tracking domains. Tracking domains are managed per workspace.
Best Practice: Use a subdomain of your sending domain (e.g., if you send from @acme.com, use track.acme.com).